There are some areas in the city where water use is low and trace elements in the water have time to settle out of solution and collect in the bottom of the pipe. These can then be stirred up by sudden high use. It is not harmful to drink but should be removed by contacting Water Production Technician Craig Carlson by email or by phone at 952-227-1701.
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Please review our annual Water Quality Report.
The city's entire water supply is treated to remove iron and manganese as well as adding chlorine and fluoride. Additional info...
This is the water shut-off valve to your home. Seasonal settling can cause the valve (sometimes referred to as a curb box) to stick up above the surrounding ground and become a problem for lawn mowing or driving if it is in your driveway. Please contact the Utility Department at 952-227-1300.
To eliminate smelly water caused by your water heater, turn your hot water heater up to high for several hours (150-160 degrees). This should kill the sulfur bacteria. Then flush your system, especially your water heater. Also, the magnesium rod can be replaced with an aluminum one, or removed completely. If you live on a dead-end line or in an area with just a few homes, we recommend calling the City Water Department at 952-227-1300 so that the lines can be flushed to assure that there is chlorine present to kill the hydrogen sulfide odor.